Privacy Policy

Effective Date: January 12, 2026

Last Updated: September 22, 2026

Valley Medical Weight Loss & Med Spa

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

You have the right to receive a paper or electronic copy of this Notice and to discuss it with our Privacy Compliance Officer using the contact information at the end of this Notice.

Valley Medical Weight Loss & Med Spa (“Valley Medical,” “we,” “our,” or “us”) is committed to protecting the privacy of your health information. This Notice describes how we may use and disclose your personal and health related information, your rights regarding that information and our responsibilities under applicable healthcare privacy laws.

1. Your Rights

You have certain rights regarding your health information. This section explains those rights and how you may exercise them.

Get a Copy of Your Medical Record

You may ask to inspect or receive an electronic or paper copy of your medical record and other health information we maintain about you.

We will provide access or a copy. We may charge a reasonable, cost-based fee where permitted.

In limited circumstances, we may deny access to certain information. If we deny your request, we will explain the reason and tell you whether you have the right to have the decision reviewed.

Ask Us to Correct Your Medical Record

You may ask us to correct health information that you believe is incorrect or incomplete.

We may deny your request in certain circumstances, such as when the information is accurate and complete or was not created by us. If we deny your request, we will explain why in writing and inform you of your rights regarding the denial.

Request Confidential Communications

You may ask us to contact you about your health information in a specific way or at a specific location.

For example, you may ask us to contact you only at a particular telephone number or mailing address. We will accommodate reasonable requests as required by law.

Ask Us to Limit What We Use or Share

You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations.

We are generally not required to agree to these requests.

However, if you pay for a healthcare service or item in full out of pocket and ask us not to disclose information about that service or item to your health plan for payment or healthcare operations, we will honor your request unless disclosure is required by law.

Get a List of Certain Disclosures

You may request an accounting of certain disclosures of your health information.

This accounting generally identifies certain disclosures made during the six years before your request but does not include every disclosure. For example, disclosures for treatment, payment and healthcare operations generally are not included.

We will provide one accounting in a 12-month period without charge. We may charge a reasonable, cost-based fee for additional requests during that period and will tell you the cost before proceeding.

Get a Copy of This Notice

You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically. A current copy is also available on our Website.

Choose Someone to Act for You

If you have given someone medical power of attorney or another person is legally authorized to act on your behalf, that person may exercise your privacy rights and make choices about your health information as permitted by law.

We will verify the person’s authority before taking action.

File a Complaint

You may file a complaint with Valley Medical if you believe your privacy rights have been violated.

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

We will not retaliate against you or deny you treatment for filing a privacy complaint.

2. Your Choices

For certain health information, you may tell us your preferences about what we share.

Family, Friends and Others Involved in Your Care

You may tell us whether we may share relevant health information with family members, friends, or others involved in your care or payment for your care.

If you are unable to tell us your preference, for example, because of an emergency, we may share information when we determine that doing so is in your best interest and is permitted by law.

Disaster Relief

We may share information with organizations assisting in disaster relief efforts so that family members or others responsible for your care can be notified about your location, general condition, or circumstances.

Where required or reasonably possible, we will give you an opportunity to object.

Marketing

We will obtain your written authorization before using or disclosing your personal and health related information for marketing when authorization is required by law.

We will not sell your personal and health related information without your written authorization where such authorization is required by law.

You may revoke an authorization in writing at any time, except to the extent we have already acted in reliance on it.

SMS Consent Communication

Mobile Opt in, SMS Consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

3. How We May Use and Disclose Your Health Information

HIPAA allows us to use and disclose your health information for certain purposes without obtaining your written authorization.

Treatment

We may use and disclose your health information to provide, coordinate or manage your healthcare.

For example, we may share relevant information with another healthcare provider, laboratory, pharmacy or specialist involved in your treatment.

Payment

We may use and disclose your health information for billing and payment activities.

For example, we may use information to bill you, process payment for services or provide information to a health plan when applicable.

Healthcare Operations

We may use and disclose your health information to operate our healthcare practice and improve the quality of care we provide.

These activities may include quality assessment and improvement, staff training, credentialing, compliance activities, auditing, legal services, business planning and other administrative functions necessary to operate our practice.

We may also share information with business associates that perform services on our behalf. These organizations are required to appropriately safeguard personal and health related information as required by law and applicable agreements.

4. Other Uses and Disclosures Permitted or Required by Law

We may use or disclose your health information without your written authorization in certain circumstances permitted or required by law.

Public Health and Safety

We may disclose health information for public health and safety activities, such as:

Preventing or controlling disease, injury or disability

Reporting adverse reactions to medications or problems with products

Reporting product recalls

Reporting suspected abuse, neglect or domestic violence when authorized or required by law

Preventing or reducing a serious and imminent threat to the health or safety of a person or the public

Health Oversight

We may disclose health information to health oversight agencies for activities authorized by law, such as audits, investigations, inspections, licensing and disciplinary actions.

Legal and Administrative Proceedings

We may disclose health information in response to a court or administrative order, subpoena, discovery request or other lawful process when permitted or required by law.

Law Enforcement

We may disclose health information for certain law enforcement purposes as permitted or required by law.

Government Functions

We may disclose health information for certain specialized government functions, including military and veterans’ activities, national security, protective services and correctional or custodial situations, when authorized by law.

Workers’ Compensation

We may disclose health information as authorized by and to the extent necessary to comply with workers’ compensation and similar laws.

Food and Drug Administration

We may disclose health information to the U.S. Food and Drug Administration or other authorized parties for purposes related to the safety or effectiveness of FDA-regulated products, including reporting adverse events, product defects, recalls, repairs or replacements.

Research

We may use or disclose health information for research when permitted by law and when applicable privacy protections and approval requirements have been satisfied.

Coroners, Medical Examiners and Funeral Directors

We may disclose health information to coroners, medical examiners and funeral directors as permitted by law to perform their duties.

Other Uses and Disclosures

Other uses and disclosures of your health information not described in this Notice will be made only with your written authorization unless otherwise permitted or required by law.

You may revoke a written authorization at any time by notifying us in writing. A revocation will not affect actions we already took based on your authorization.

5. Our Responsibilities

We are required by law to:

Maintain the privacy and security of your personal and health related information

Provide you with this Notice describing our legal duties and privacy practices

Follow the privacy practices described in the Notice currently in effect

Notify you following a breach of unsecured personal and health related information when required by law

Respect the privacy rights described in this Notice

We will not use or disclose your health information for purposes other than those described in this Notice unless you provide written authorization or the use or disclosure is otherwise permitted or required by law.

6. Changes to This Notice

We may change the terms of this Notice and our privacy practices as permitted by law. Changes may apply to health information we already maintain as well as information we receive in the future.

When we make a material change, we will update this Notice and make the revised version available at our clinics and on our Website.

The effective date of the current Notice appears at the beginning of this document.

7. Questions, Privacy Requests and Complaints

If you have questions about this Notice, want to exercise your privacy rights or believe your privacy rights have been violated, please contact:

Valley Medical Weight Loss & Med Spa

Privacy Compliance Officer

3801 N. 24th Street

Phoenix, AZ 85016

Phone: 602-441-3305

Email: support@vmweightloss.com

Website: www.valleymedicalweightloss.com