Tempe 480.968.5673
Glendale 602.374.3374
Phoenix 602.441.3305
Chandler480.447.1165
Tempe 480.968.5673
Glendale 602.374.3374
Phoenix 602.441.3305
Chandler480.447.1165
Effective Date: January 12, 2012
Last Updated: August 10, 2026
These Terms of Service (“Terms”) govern your use of www.valleymedicalweightloss.com (the “Website”) and related online services provided by Valley Medical Weight Loss, Valley Medical Weight Loss & Med Spa and its affiliates (“Valley Medical,” “we,” “our,” or “us”).
By accessing or using our Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
The information provided on our Website is intended for general educational and informational purposes. It is not a substitute for professional medical advice, diagnosis or treatment and should not be used to make medical decisions without consulting a qualified healthcare provider.
Information about treatments, medications, supplements, procedures or other services does not mean that a particular option is appropriate or available for every individual. Treatment recommendations and eligibility are determined by a qualified healthcare provider based on individual circumstances.
Do not disregard professional medical advice or delay seeking care because of information you have read on our Website.
If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
Using our Website, reading Website content, submitting a general contact form, communicating through our chatbot or requesting information does not by itself establish a provider-patient relationship with Valley Medical or any of its healthcare providers.
A provider-patient relationship is established only through the appropriate clinical process, which may include evaluation by a qualified healthcare provider and completion of required consent, intake and medical documentation.
Medical, weight loss, hormone, aesthetic and other healthcare services are subject to clinical evaluation, eligibility requirements, contraindications, provider judgment and applicable laws and professional standards.
We do not guarantee that any particular treatment, medication, procedure or service will be medically appropriate for you.
Information about expected benefits, outcomes, treatment duration or results is provided for general informational purposes. Individual experiences and results may vary.
Appointment requests submitted through the Website or related scheduling services are subject to availability and confirmation.
We may reschedule, modify or cancel appointments when reasonably necessary. Certain services may also require medical screening, consultation, testing, payment or other requirements before treatment can be provided.
Submitting an appointment request does not guarantee eligibility for or access to a particular service, treatment or medication.
Certain products, including supplements, may be available for purchase through our Website.
By placing an order, you agree to provide current, complete and accurate billing, shipping and contact information.
Product availability, descriptions, pricing and promotions may change without notice. We reserve the right to correct pricing or product information errors, limit quantities, reject or cancel orders or discontinue products when reasonably necessary.
If we cancel an order after payment has been processed, the applicable amount will be refunded.
Products purchased through our Website should be used according to the manufacturer’s directions and any instructions provided by a qualified healthcare professional.
When you provide contact information or request that we contact you, we may communicate with you regarding your inquiries, appointments, purchases, services and other matters related to your interaction with Valley Medical.
If you opt in to marketing emails, we may send educational information, promotions, special offers and other marketing communications. You may unsubscribe at any time using the unsubscribe link provided in the email.
If you provide your mobile number and opt in to receive text messages from Valley Medical, we may send SMS or MMS messages related to appointments, inquiries, products or orders, healthcare services, educational information, promotions and special offers, depending on the type of communications you agreed to receive.
Consent to receive marketing text messages is not a condition of purchasing products or receiving services.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. After opting out, you may receive a confirmation message and you will no longer receive messages from that text messaging program unless you opt in again. For assistance contact us using the information provided at the end of these Terms.
Wireless carriers are not liable for delayed or undelivered messages.
We do not share your mobile opt-in information or SMS consent with third parties or affiliates for their own marketing purposes. For more information about how we collect, use and protect personal information, please review our Privacy Policy.
If you contact us by telephone or request that we contact you, we may communicate with you regarding appointments, products, services, billing or other matters related to your relationship with Valley Medical.
Telephone calls may be monitored or recorded for quality assurance, training, documentation, security and customer service purposes where permitted by applicable law.
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, share and protect personal information.
If you become a patient, certain medical information may also be governed by our Notice of Privacy Practices and applicable healthcare privacy laws.
You agree not to use the Website or its services in a manner that:
We may restrict or terminate access to the Website when we reasonably believe these Terms have been violated or Website security or operation is at risk.
Unless otherwise stated, the Website and its content, including text, graphics, images, videos, logos, design elements and other materials are owned by or licensed to Valley Medical and are protected by applicable intellectual property laws.
You may access and use Website content for personal, non-commercial purposes.
You may not reproduce, distribute, modify, republish, sell, license, create derivative works from or commercially exploit Website content without our prior written permission, except as permitted by law.
Third-party trademarks, logos or content appearing on the Website remain the property of their respective owners.
Our Website may contain links to or integrate with third-party websites and services, including scheduling platforms, payment processors, maps, videos, social media platforms and other online resources.
We do not control and are not responsible for the availability, content, security, terms or privacy practices of third-party services.
A link or integration does not necessarily constitute our endorsement of the third party. Your use of third-party websites or services is subject to their own terms and policies.
We make reasonable efforts to keep Website information accurate and current. However, healthcare information, service availability, pricing, promotions, product information and other Website content may change.
We do not guarantee that all Website content will always be complete, current or error-free.
We may modify, suspend, restrict or discontinue any portion of the Website or its functionality when reasonably necessary, including for maintenance, security, operational or business reasons.
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
Valley Medical does not guarantee that the Website will operate without interruption or error or that all information available through the Website will meet your particular needs or expectations.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded or limited.
To the fullest extent permitted by applicable law, Valley Medical and its affiliates, owners, officers, employees, healthcare providers, contractors and service providers will not be liable for indirect, incidental, special, consequential or similar damages arising from your use of or inability to use, the Website or its content.
These limitations apply only to the extent permitted by law and do not limit liability that cannot legally be excluded or restricted.
Nothing in these Terms is intended to limit any rights or remedies you may have regarding healthcare services under applicable law.
To the extent permitted by law, you agree to indemnify and hold Valley Medical harmless from claims, damages, losses, liabilities and reasonable expenses arising from your unlawful use of the Website, your material violation of these Terms or your infringement of another person’s rights.
We may update these Terms from time to time to reflect changes in our Website, services, business practices or legal requirements.
When changes are made, we will update the Last Updated date at the beginning of these Terms. Your continued use of the Website after updated Terms become effective constitutes your acceptance of the revised Terms.
We may suspend or terminate access to all or part of the Website when reasonably necessary to protect our Website, users, systems or business or when these Terms have been materially violated.
Sections of these Terms that by their nature should continue after termination will remain in effect.
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary and the remaining provisions will continue in effect.
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.
To the extent permitted by applicable law, disputes arising from these Terms or use of the Website will be subject to the jurisdiction of the appropriate state or federal courts located in Arizona.
If you have questions about these Terms, please contact:
Valley Medical Weight Loss & Med Spa
3801 N. 24th Street
Phoenix, AZ 85016
Phone: 602-441-3305
Email: support@vmweightloss.com
Website: www.valleymedicalweightloss.com
Monday, Tuesday, Thursday, Friday: 9:00 am-4:30 pm
Saturday: 8am-1:30pm
Wednesday & Sunday: Closed
Med Spa: By appointment only
